Customers Photos and videos
Hi Nicolas, Thank you for your feedback but apologize for the issue you had with our EasyStart Flex product. As with new product releases, some minor issues may require attention. However, our technical support team has proactively worked with those customers to resolve any problems that have surfaced, including in very isolated incidents. All isolated issues have since been resolved. Our product comes with a 2-year built-in warranty, no registration is required. We have you covered if needed.
Hi John, We apologize that the product did not function properly with your system. Our EasyStart soft starter includes an error diagnostics feature for troubleshooting, and you have the option to send the information to our technical support team for assessment. We are sorry again that the installation was not successful. We will be sharing your feedback with our technical support team.
Hello Shawn, Thank you for being a Micro-Air customer. We apologize for any inconvenience this may have caused. The component issue has been resolved, and glad to hear that our customer support team sent out a replacement. Please remember that all our products come with a 2-year warranty. If you have any questions or concerns, don’t hesitate to contact us.