TrustReviews

Jon Savage

Doesn’t work.

I purchased model 355 for replacing my dual zone Coleman Mach air thermostat (9330A334) old thermostat works fine just wanted WiFi feature. I matched all wires and the colors all matched up with the old thermostat but the micro air won’t work with zone 1 as as soon as I try zone 2 i lose the zone 1 all together. I reset and try over and zone 1 shows up but doesn’t work with AC or furnace. When I try zone 2 again I lose the Zone 1 option again. I read on a forum someone else was having exact same issue with same models. Picture is showing original wires matching colors on micro air wire colors.

United States

Owner replied:

Thank you for sharing your feedback and bringing this to our attention. To ensure we can investigate your issue properly, please submit a support request through our case form at https://www.micro-air.com/Support. A member of our technical team will be happy to help. Thanks again!

Mark Thompson

United States

1

BJ

United States

james johns

United States

Terry Arnold

United States

Jay Johnson

United States

Gary Sieverding

United States

Anthony Azzinaro

United States

Chris Medaglia

Good product but hidden import fees

Looking forward to installing this however I was surprised to get an extra $150 customs charge. Hoping it's worth the additional expense and I wish I'd have been aware of the full cost before purchasing. After also being affected by the exchange rate, it makes this a pretty expensive purchase if ordering from Canada.

Canada

Owner replied:

Hi Chris, We appreciate your order and value you as a Micro-Air customer. Please be aware that there is a posted International Shipping Warning message in the shopping cart before the checkout. We apologize if you overlooked this message. Unfortunately, we do not control any additional fees that may arise when shipping outside of the United States. It was nice connecting with you, and we are glad we could find a solution for your needs. Fortunately, we have dealers located in Canada as well. Check out our Find a Dealer map for any future purchases.

1

CHRIS WHITE

Makes the RV like home

Having integrated wifi enabled thermostats in our smart home hub for over 10 years made using the original RV Airxcel thermostats for the 3 zones painful. Using the phone at the RV for the system is great and remotely through wifi/internet is a must. plus to get notifications on low and high temps is great and dispays the outside temp at the RV on the app wherever you are.

United States