So I bought this backpack in the oxford blue colorway as a birthday gift for my partner, and just after I got the shipping alert I saw the charcoal w/ tan variant which I immediately fell in love with. I contacted the Postbox and asked them if it'd be possible for me to exchange the product once it was delivered: instead, they offered to get the package (with the Oxford blue variant) back from the courier company and instead ship the charcoal one as soon as it was manufactured next week. There was a slight delay in getting the charcoal backpack, but it was so worth the wait. This is the first time I've experienced such exemplary customer service, and I'm absolutely delighted- Ayush is a total rockstar :) Thank you for accomodating my request, and of course, for the gorgeous backpack that is so functional yet timeless.

Got it as a gift. It is my first order from The Postbox and the experience has been positive. The bag looks premium and has been designed very well. I will be back for gifting and for myself. Would be great to see new colours!

The bag is really sturdy and feels premium, only one drawback that the side pockets are not very useful apart from keeping small items like chewing gums etc, and a water bottle pocket would have been really handy!

Great product, as advertised and even better customer support. Thanks to Rohit, I got this backpack on time. Kindly keep this ethos even as you expand :) Would definitely buy again.

The bags looks exactly as shown in the picture. It’s quite smart to carry in office. I am absolutely in love with the design and make of it.