The unit installed easily by AC tech. Customer service is awesome. The SoftStart is in preparation to install a backup system.

I could not ask for better customer service both before and after the sale. Installation was easy and worked as advertised.

We bought this to start our 2hp well pump that has 185' of head setting on it with an 8K Sol-Ark inverter. Previously the inrush would trip the inverter on startup but this solved our problem!

I was hesitent to purchase at first due to the cost, but factor in the cost of individual Softstarts for each AC, installation if not completed yourself, surge protector + ems, and in the end it essentially costs the same as the ActiveStart 50AMP. I tested both a Coleman Mach 15 and a Mach 3+ (13k btu version), one at a time while on a single 15amp 120v receptical and they both functioned perfectly. I have yet to try it on a 30amp with both running, but I don't doubt that they will. The app seems to function well, and being a techie, I enjoy seeing the voltages, amps, watts, etc change based on what is running. As a side project, I am also investigating using this with the 50amp hookup at my house since I run a manual lockout transfer switch for a generator. I have a new, high efficiency 4 ton heatpump I'd like to start on a 30amp hookup from the generator. To test this, I need to purchase a 30amp L14-30P Plug to 50 Amp 4-Prong 14-50R Adapter cord yet.

Great customer service, professionalism, courtesy, prompt response to customer needs. Highly recommended...Thank you Thomas for your help.

Great customer service, courtesy, professionalism and prompt response to customer needs.Thank you Thomas for all your help... HVC

Great customer service, courtesy, professionalism and prompt response to customer needs.Thank you Thomas for all your help... HVC

Works perfectly. App gives lots of information. The AC on my travel trailer runs on household 20 amp circuit or with my 2000wstt Harbor Freight inverter.. I had a problem with the circuit breaker tripping on the inverter, one call to customer service for advise on setting paramters in the app and problem solved.

I bought this about 4 months ago. I used it per directions with the grounding plug. Constantly faulted out even when I wasn't running the A/C & God forbid trying to run the microwave. Called customer support & got the run around saying it was my 7500w generator. I tried 3 different generators & it still faults. As soon as I asked how to return this thing they stopped answering my emails or put me on hold 20 mins. Paying this much for a useless product, boy I won't forget this mistake.