My family bought us this mini co-sleeper for our first born who is just now 11 weeks old. We thought it would be easy and convenient to use as its mini and convenient to travel with. That part was true, however, after taking it down and putting together just twice, the lock broke and we were unable to reassemble the bassinet any longer. After reaching out to customer service, we were basically told we were suddenly assembling the bassinet wrong (after we’ve already successfully done it multiple times) and that we would have to video call for them to “walk us through it”. Not sure how that’s supposed to work when the lock is physically broken but okay I’ll humor you. After having that conversation we offered to just buy the broken piece, and we were met with a snarky customer service agent who claims that our bassinet isn’t broken. Save yourself the time, the money, and the attitude you’ll get when trying to resolve the issue. This product will only be for you if you like cheaply made unsafe products for your baby, and employees who could care less if your child falls through there bassinet or not. My family and friends will no longer be loyal customers to this brand.