Hi Kathy, Thanks for your review and feedback! We're sorry to hear that you have had trouble with the dreaded burn message. To assist with this issue in the future, we do have some great information and additional resources about how to fix the burn message here on our blog: https://www.mitchellssoupco.com/blogs/by-hand-with-heart/quick-easy-meals-in-the-instant-pot If you could please connect with us to share more information regarding your experience or would like further assistance, please do not hesitate to contact us at: [email protected]