CP
The Art of Caring - How Woof Works Reinforced My Belief in Outstanding Customer Support.
Whenever there are fireworks, my Aussie gets extremely frightened. When I learned about Woof Works Ear Muffs, I decided to give them a try. I initially ordered the wrong size and contacted Woof Works directly. I explained that my dog's head size fits a medium elastic, but his ears were too big for the ear muffs. They promptly replaced the medium with a large size, and it arrived in just 2 days. They also followed up to ensure I received the replacement, included a handwritten note, and offered further assistance to ensure my satisfaction with their product. Their exceptional customer service was truly refreshing! The ear muffs fit perfectly, and my Aussie is happy to wear them. There's a simple step-by-step guide to help introduce your dog to the ear muffs. I even have a picture of him sleeping comfortably with the ear muffs on for 45 minutes beside the TV. The ultimate test will come this July 4th, and I'm feeling very confident that he'll do great.
Imported From: Amazon